Booking Terms & Conditions

Tariffs are subject to change without prior notice.
Vehicles are subject to availability.
Time & Kilometers will start from the customer’s point.
Passengers must verify the driver’s name and ID before boarding.
If idle waiting exceeds 2 hours and 30 km, the ride will be converted to a 4-hour package (Indica / Indigo / Logan / Swift / Etios).
If idle waiting exceeds 1 hour and 40 km, the ride will be converted to a 5-hour package (Tavera / Innova / Xylo).
Hourly packages apply only within city limits.
A 10-minute grace period is included in hourly packages. After that, the next hourly package is applied.

Outstation timing is calculated from 00:01 to 23:59 hrs with a minimum of 250 km/day.
Toll, parking, and state permit charges are excluded from the base fare.
Permit charges are approximate and vary based on time and state.
50% advance payment is required for outstation rides along with valid ID proof.
Speed, passenger count, and luggage limits must follow traffic and RTO regulations.
Drivers may refuse to board passengers under the influence of alcohol or drugs or those who exhibit unsafe behavior.
While efforts are made to ensure timely arrivals, the company is not liable for delays caused by circumstances beyond control.

For complaints about the driver or service, contact Guest Care: 98410 36666.
While care is taken, the company is not responsible for loss or damage to luggage or personal items left in the vehicle.
Vehicles are well-maintained; however, the company is not liable in case of mechanical breakdown.

Cancellations must be informed at least 1 hour before reporting time by calling 7460006000 or 28889999.
Failing to do so will result in a ₹100 cancellation charge.